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Answer by Izquierdo for Do "rage clicks" on navigation that is supposed to be used repeatedly indicate a problem?

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Hopefully, the tool you're using that identifies rage clicks also has session playback. I think your next step is to watch 10-20 playbacks of that particular area and see how quickly the clicks are happening, and if there are any other frustration signals like mouse thrashing.

You can definitely get rage clicks on an expected area (such as if your carousel is broken), but the only way to know is by user observation and/or checking complaints that come in. (You should also gauge how important the carousel is for a user to complete an important task - is that an area that truly drives people to rage behavior when it can't advance? Or just some nice marketing value props?)


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